Hotel Casa Maya Cancun

Boulevard Kukulkan Km 5.5 Zona Hotelera Cancun 775, Cancun, Mexico, 77500show map
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2Guests1room
Highlights
8
FabulousBased on  83 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Mexico

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Overview

With a view of the Caribbean Sea, Hotel Casa Maya Cancun boasts an excellent setting in vicinity of Coco Bongo. Featuring an imperial architecture, the hotel occupies an 8-story building opened in 1980. This 4-star hotel offers 24-hour front desk, dry cleaning service and concierge service for guests' convenience.

The hotel is approximately 3.8 km from Museo de Arte Popular Mexicano . This hotel is located near to the pristine beach.

Enclosed by a museum and a tower, the hotel offers a fantastic view over the sea.

Hotel Casa Maya Cancun lies within 25 minutes’ drive to Cancun International airport.

Rooms

Boasting a cable TV with on-demand movies, a microwave and hi-fi, the rooms are also equipped with a dishwasher, a fridge and a washing machine. For more comfort a hairdryer, a rainfall shower and bath sheets are provided.

Eat & Drink

Dining options include an onsite lobby restaurant serving a wide range of Mexican dishes. You can relax in the snack bar enjoying refreshing drinks.

Relax

Hotel Casa Maya Cancun offers facials and various massages for guests to relax and unwind. A selection of sport activities, provided by the property include windsurfing, diving and water skiing.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible at a location nearby for free.

Number of floors:   8.  Number of rooms:   370.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

Off-site car park

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Kayaking
  • Wind surfing
  • Scuba diving
  • Snorkeling
  • Sailing
  • Aqua fitness
  • Water skiing
  • Motor board
  • Tennis court
  • Handball
  • Basketball
  • Volleyball
  • Golf course
  • Darts
  • Table tennis
  • Fishing

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Grocery shopping service
  • Shops/Commercial services

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Packed lunches
  • Buffet breakfast

Business

  • Business centre
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's buffet
  • Board games
  • DVDs/ Videos for children
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor heated swimming pool
  • Indoor swimming pool
  • Beach access
  • Sun loungers
  • Umbrellas
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • City view

Room features

  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Living room
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Washing machine
  • Free toiletries

Self-catering

  • Kitchenette
  • Refrigerator
  • Microwave
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Cancun International (CUN)9.8 mi
Playa Del Carmen (PCM)41.1 mi
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Reviews
7.8
FabulousBased on  83  reviews
  • 10.0
    Exclusive

    very friendly staff and a cute clean room

  • 7.4
    Very good

    the room was nice, especially with a balcony for fresh air. The maid service was excellent

    The breakfast buffet was very nice, but it was the same every day...some variation in the offerings would be nice.

  • 7.8
    Fabulous

    En general, todo correcto.

    El wifi es muyyyyy caro.

  • 8.2
    Fabulous

    Limpio, confortable. Muy buena piscina y playa. Muy buena ecuación precio calidad.

    Muy pocas reposeras en la playa. No eran suficientes para los hospedados. Falta algo de mantenimiento en las instalaciones.

  • 7.4
    Very good

    Que booking me dio una cantidad a pagar y el hotel me cobro una superior.

  • 10.0
    Exclusive

    los servicios en la playa de de Bar y buffet la limpieza exelente servicio

  • 6.6
    Good

    Ubicacion y playa. Aunque con mucha alga flotando.

    Los cobros extras. Se proporciona todos los datos de los menores a booking y da un precio. Cuando llegas al hotel van cobros extras por los desayunos de los menores. No es la cantidad de dinero lo que molesta sino que no se es transparente el proceso de cotizacion.

  • 8.8
    Superb

    Ottima la disponibilità e la cortesia del personale. Camera un po datata ma molto pulita e spaziosa. Colazione eccellente più di un buffet di cena.

    Le Scale interne e passaggio per la piscina

  • 8.2
    Fabulous

    Il staf è molto cordiale, vicino al centro, colazione ottima.

  • 8.8
    Superb

    Mare bellissimo molti servizi

    Andrebbe rimodernato un po

  • 9.2
    Superb

    Excelente precio-beneficio y ubicación. La habitación ( piso 7) muy amplia y limpia. Excelente calidad de blancos. La playa hermosa y tranquila. El servicio del personal del bar de la alberca inmejorable. Bufet de desayuno abundante y variado. Definitivamente volveremos.

    quisimos usar el servicio de lavandería y estuvo cerrado siempre.

  • 9.2
    Superb

    tutto positivo. la cosa migliore è stata che avendo il volo di rientro alle 19.00, ci hanno fatto lasciare i bagagli da loro e dato la possibilità di approffittare del tempo libero stando sia al mare che in piscina. Ci hanno lasciato poi una camera per mezz'ora per lavarci e cambiarci prima di partire.

  • 7.0
    Very good

    La playa, la fruta al desayuno

    El personal es poco atento

  • 8.2
    Fabulous

    La comodidad de sus habitaciones

    No haber mencionado que se tienen accesos limitados por no tener membresía, ya que no es barato hospedarse en el hotel y aún así no se avisa al reservar ni al registrarse a la entrada de esa política, que mejor cliente que el que llega por elección propia!!!

  • 7.4
    Very good

    Do hotel a praia fica a pouco passos e a paria é excelente para banho. Da localização, café da manhã já incluso é muito bom, a vista do quarto pegava parte do mar (8° andar) é linda.

    Não teve nada de negativo

+ More- Less
Highlights
8
FabulousBased on  83 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Mexico

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Cancun International (CUN)9.8 mi
Playa Del Carmen (PCM)41.1 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room